Insights

Real-time feedback tools Customer Thermometer offers real-time feedback tools integrated with popular software tools like Zendesk, Salesforce, and Intercom. This presents an opportunity to target businesses using these platforms for enhanced customer experience management.

Acquisition by Exclaimer Group Exclaimer Group acquired Customer Thermometer, indicating interest and investment in feedback solutions. Leveraging this acquisition as a trust factor, sales reps can position the company as a reliable and established player in the customer satisfaction survey space.

New feature launches Customer Thermometer regularly launches new features such as the Thermometer Builder and Closed Loop feature. This continuous innovation showcases adaptability and responsiveness to market demands, creating talking points for sales pitches.

Strategic partnerships Through partnerships with companies like Kaseya and Rocketseed, Customer Thermometer expands its market reach. Sales teams can explore collaboration opportunities with partner organizations to leverage their networks for prospecting and referrals.

Expert leadership onboard The appointment of Jim Turner as COO brings experienced leadership to Customer Thermometer. Highlighting key personnel like Jim Turner in sales conversations can add credibility and build trust with potential clients, especially those who value seasoned professionals.

Similar companies to Customer Thermometer

Customer Thermometer Tech Stack

Customer Thermometer uses 8 technology products and services including Facebook Pixel, TrackJs, WordPress, and more. Explore Customer Thermometer's tech stack below.

Facebook Pixel
Analytics
TrackJs
Analytics
WordPress
Content Management System
Zendesk
Documentation Tools
Salesloft
Marketing Automation
Amazon Web Services
Platform As A Service
PHP
Programming Languages
Appcues
User Onboarding

Media & News

Customer Thermometer's Email Address Formats

Customer Thermometer uses at least 1 format(s):

Customer Thermometer Email Formats	Example	Percentage
first@customerthermometer.com	John@customerthermometer.com	45%
flast@customerthermometer.com	JDoe@customerthermometer.com	5%
firstlast@customerthermometer.com	JohnDoe@customerthermometer.com	5%
first@customerthermometer.com	John@customerthermometer.com	45%

Frequently Asked Questions

Where is Customer Thermometer's headquarters located?

Customer Thermometer's main headquarters is located at Tower Point 44 North Road Brighton, Sussex BN1 1YR GB. The company has employees across 2 continents, including EuropeAsia.

What is Customer Thermometer's official website and social media links?

Customer Thermometer's official website is customerthermometer.com and has social profiles on LinkedIn.

How much revenue does Customer Thermometer generate?

As of January 2024, Customer Thermometer's annual revenue reached $3.8M.

How many employees does Customer Thermometer have currently?

As of January 2024, Customer Thermometer has approximately 8 employees across 2 continents, including EuropeAsia. Key team members include Head Of Client Services: L. H.Project Manager: E. B. N. D.Director: H. F.. Explore Customer Thermometer's employee directory with LeadIQ.

What industry does Customer Thermometer belong to?

Customer Thermometer operates in the Technology, Information and Internet industry.

What technology does Customer Thermometer use?

Customer Thermometer's tech stack includes Facebook PixelTrackJsWordPressZendeskSalesloftAmazon Web ServicesPHPAppcues.

What is Customer Thermometer's email format?

Customer Thermometer's email format typically follows the pattern of . Find more Customer Thermometer email formats with LeadIQ.

When was Customer Thermometer founded?

Customer Thermometer was founded in 2010.

Customer Thermometer

Technology, Information and InternetSussex, United Kingdom11-50 Employees

Customer Thermometer is the only customer satisfaction survey customers can answer from their inbox, giving you industry-leading response rates. 

It is an easy and unique way to gather the thoughts of your customers. Write, create and send beautiful, branded emails in seconds. Your customers click directly from their email inbox. You track their responses in real time.

You can also embed our icons into a range of popular software tools, to enable you to get real time feedback on any topic. Use us with Zendesk, ServiceNow, Kaseya, Desk.com, Intercom, Salesforce, ConnectWise, Outlook and many more.

Customer Thermometer won the Queen's Award for Enterprise for International Trade in 2019, and won the Gold Stevie Award for Customer Service in the same year.