Inference Solutions

IT Services and IT ConsultingCalifornia, United States11-50 Employees

Inference is now part of the Five9 family! Please join us over 
@Five9: https://www.linkedin.com/company/five9.

Inference provides virtual agents that automate and facilitate interactions between organizations and their customers. Blend our automation and AI with your people for a better customer experience.

Inference Solutions is a global leader in customer engagement and self-service solutions. Our cloud service is available in North America, Australia, New Zealand and the UK. Used by small businesses through to Tier 1 Carriers and Government organizations. Our DNA is in applied research in artificial intelligence systems for natural language processing.
 
Inference’s flagship product is Inference Studio. Studio is the complete browser-based drag & drop environment for designing and managing tasks for your virtual agents.

Using Studio you can design virtual agents to:
- Autonomously handle routine transactions, allowing your personnel to focus on higher priorities
- Provide assistance to your human agents, before, during and after customer interactions
- Handle high volume interactions with advanced decision automation

The Studio environment is sold as a wholesale SaaS offering directly to Carriers and Service Providers.

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