Insights

Acquisition by Keywords Studios Helpshift was acquired by Keywords Studios for $75M, providing an opportunity for cross-selling services and leveraging the parent company's global network to expand market reach.

Partnerships for Expansion Strategic partnerships with companies like LogMeIn and collaboration on AI-powered chatbots present avenues for joint sales efforts and reaching new customer segments.

New AI Capabilities Helpshift launching AI-powered capabilities opens doors for pitching innovative solutions to businesses seeking advanced customer support technologies in various industries.

Market Trend Analysis Publishing the Digital Support Benchmark Report enables sales teams to leverage insights and industry trends from the report to tailor pitches and solutions to specific market needs.

Metaverse Support Solutions The launch of Feedback+ SDK and a free plan for in-app and metaverse customer support positions Helpshift to engage with companies looking to enhance user experience in virtual environments, offering a unique sales proposition.

Helpshift Tech Stack

Helpshift uses 8 technology products and services including Basis Technologies, Docker, Tencent, and more. Explore Helpshift's tech stack below.

Basis Technologies

Advertising

Docker

Containerization

Tencent

Content Delivery Network

SQLite

Database

Zendesk

Documentation Tools

React

Javascript Frameworks

Redux

Javascript Frameworks

Programming Languages

Helpshift Email Formats	Example	Percentage
first.last@helpshift.com	John.Doe@helpshift.com	70%
first@helpshift.com	John@helpshift.com	27%
first.l@helpshift.com	John.D@helpshift.com	1%
firstlast@helpshift.com	JohnDoe@helpshift.com	2%

Helpshift Email Formats

Example

Percentage

first.last@helpshift.com

John.Doe@helpshift.com

70%

first@helpshift.com

John@helpshift.com

27%

first.l@helpshift.com

John.D@helpshift.com

firstlast@helpshift.com

JohnDoe@helpshift.com

Frequently Asked Questions

Where is Helpshift's headquarters located?

Helpshift's main headquarters is located at 180 Montgomery St San Francisco, California 94104 US. The company has employees across 3 continents, including AsiaNorth AmericaEurope.

What is Helpshift's phone number?

You can contact Helpshift's main corporate office by phone at +1-888-983-2664. For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Helpshift's official website and social media links?

Helpshift's official website is helpshift.com and has social profiles on LinkedIn.

How much revenue does Helpshift generate?

As of May 2024, Helpshift's annual revenue reached $35M.

What is Helpshift's SIC code NAICS code?

Helpshift's SIC code is 7371 - Computer Programming Services NAICS code is 5112 - Software Publishers.

How many employees does Helpshift have currently?

As of May 2024, Helpshift has approximately 236 employees across 3 continents, including AsiaNorth AmericaEurope. Key team members include Chief Executive Officer: S. B.Chief Product And Technology Officer: P. K.Chief Happiness Officer And Customer Success Manager: S. P.. Explore Helpshift's employee directory with LeadIQ.

What industry does Helpshift belong to?

Helpshift operates in the Software Development industry.

What technology does Helpshift use?

Helpshift's tech stack includes Basis TechnologiesDockerTencentSQLiteZendeskReactReduxC.

What is Helpshift's email format?

Helpshift's email format typically follows the pattern of . Find more Helpshift email formats with LeadIQ.

Helpshift

Software DevelopmentCalifornia, United States51-200 Employees

Helpshift, a subsidiary of Keywords Studios, is a consumer-first digital support platform that provides an efficient, personalized, modern support journey. Conversational AI, machine language translation, automation, and segmentation quickly resolve consumer problems across immersive channels like mobile apps, gaming consoles, and XR experiences in 150+ languages. Get your consumers back online faster with over 50% automation for efficient resolution.

Insights

Similar companies to Helpshift

Pegasystems

Zendesk

Medallia

SugarCRM

Genesys

Freshworks

Sprinklr

SAP Service Cloud

Gladly

Intercom

Helpshift Tech Stack

Media & News

Helpshift launches AI-powered capabilities.

Helpshift launched third annual Digital Support Benchmark Report on Oct 12th '23.

LogMeIn partnered with Helpshift on Feb 1st '21.

Keywords Studios Plc. partners with Helpshift.

Keywords Studios Plc. acquired Helpshift for $75M on Dec 12th '22.

Helpshift launches Feedback+, a free plan for in-app and metaverse customer support.

Helpshift launches Feedback+ SDK.

Helpshift's Email Address Formats