Insights

AI-Based Customer Service Solution Alorica won the 2024 Artificial Intelligence Breakthrough award for Best AI-based Solution for Customer Service, showcasing innovative technology that can be leveraged as a selling point to attract businesses looking to enhance their customer service operations.

Real-Time Multilingual CX The launch of Alorica's 'Revolt' technology, enabling real-time voice translation for 75 languages and 200 dialects, positions the company as a leader in multilingual customer experience delivery, presenting a unique selling proposition to businesses with diverse global customer bases.

Partnership Impact Alorica's strategic partnership with Automation Anywhere, a leader in Intelligent Automation, signifies a commitment to innovative solutions. This alliance can be highlighted in sales pitches to demonstrate industry collaborations and cutting-edge capabilities.

Executive Leadership Update The appointment of Mike Clifton and Max Schwendner as co-chief executive officers brings fresh perspectives and leadership to Alorica. This change can be leveraged in sales conversations to showcase a dynamic leadership team driving growth and adaptation within the company.

Revenue and Funding Position With a revenue of over $1 billion and funding of $725 million, Alorica's financial stability and growth potential make it an attractive partner for businesses seeking reliable and well-supported outsourcing solutions. Highlighting the company's strong financial standing can instill confidence in potential clients.

Alorica Tech Stack

Alorica uses 8 technology products and services including Microsoft Power BI, W3 Total Cache, Taleo, and more. Explore Alorica's tech stack below.

  • Microsoft Power BI
    Business Intelligence
  • W3 Total Cache
    Caching
  • Taleo
    Human Resource Management System
  • Salesforce Marketing Cloud Account Engagement
    Marketing Automation
  • .NET
    Programming Languages
  • Zoom
    Web Conferencing
  • Adobe Connect
    Web Conferencing
  • IIS
    Web Servers

Media & News

Alorica's Email Address Formats

Alorica uses at least 2 format(s):
Alorica Email FormatsExamplePercentage
first.last@alorica.comJohn.Doe@alorica.com
78%
flast@alorica.comJDoe@alorica.com
20%
last_first@alorica.comDoe_John@alorica.com
1%
firstlast@alorica.comJohnDoe@alorica.com
1%
first.last@egscorp.comJohn.Doe@egscorp.com
94%
flast@egscorp.comJDoe@egscorp.com
4%
first@egscorp.comJohn@egscorp.com
1%
first.middlelast@egscorp.comJohn.MichaelDoe@egscorp.com
0%
first.middle@egscorp.comJohn.Michael@egscorp.com
0%
firstl@egscorp.comJohnD@egscorp.com
1%
fir.last@egscorp.comJoh.Doe@egscorp.com
0%
first.l@egscorp.comJohn.D@egscorp.com
0%
first_last@egscorp.comJohn_Doe@egscorp.com
0%
firstmiddle.last@egscorp.comJohnMichael.Doe@egscorp.com
0%
lastf@egscorp.comDoeJ@egscorp.com
0%
last.f@egscorp.comDoe.J@egscorp.com
0%

Frequently Asked Questions

Where is Alorica's headquarters located?

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Alorica's main headquarters is located at 5161 California Ave Suite 100 Irvine, CA 92617 US. The company has employees across 6 continents, including North AmericaAsiaSouth America.

What is Alorica's phone number?

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You can contact Alorica's main corporate office by phone at +1-909-606-3600. For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Alorica's official website and social media links?

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Alorica's official website is alorica.com and has social profiles on LinkedIn.

How much revenue does Alorica generate?

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As of June 2024, Alorica's annual revenue reached $501B.

What is Alorica's SIC code?

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Alorica's SIC code is 7389 - Business Services, Not Elsewhere Classified.

How many employees does Alorica have currently?

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As of June 2024, Alorica has approximately 55K employees across 6 continents, including North AmericaAsiaSouth America. Key team members include Chief Executive Officer: J. M.Chief Executive Officer: A. P.Chief Executive Officer: D. B.. Explore Alorica's employee directory with LeadIQ.

What industry does Alorica belong to?

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Alorica operates in the Outsourcing and Offshoring Consulting industry.

What technology does Alorica use?

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Alorica's tech stack includes Microsoft Power BIW3 Total CacheTaleoSalesforce Marketing Cloud Account Engagement.NETZoomAdobe ConnectIIS.

What is Alorica's email format?

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Alorica's email format typically follows the pattern of . Find more Alorica email formats with LeadIQ.

How much funding has Alorica raised to date?

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As of June 2024, Alorica has raised $725M in funding. The last funding round occurred on Apr 20, 2023.

When was Alorica founded?

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Alorica was founded in 1999.
Alorica

Alorica

Outsourcing and Offshoring ConsultingCalifornia, United States10001+ Employees

At Alorica, we only do one thing – we make lives better. How? By creating insanely great experiences for customers — online, on the phone, through social media, and in-person.

And from acquisition and sales to customer care and support, Alorica provides a host of world class services, including logistics and fulfillment. We’re proud to passionately serve clients as diverse as we are — automotive, financial services, healthcare, retail and tech companies, many in the Fortune 1000. We call the OC home, headquartered in Irvine, CA, with more than 100,000 employees in 100 locations across the globe. Intrigued? Join us.
 
For these chosen few, we offer:
- Opportunities for Growth - Sky’s the limit! Over 80% of our promotions are from within.
- Great Locations - With global locations and the option to work remote, our offices are virtually everywhere.
- Community Partners – Making an impact matters. That’s why we invest in communities.
- Referral Bonuses – Because who doesn’t like a little extra dough in your pocket?
- Tuition Reimbursement – So you can keep your options open and your future bright.
 
Are you ready to unleash the possibilities?

Section iconCompany Overview

Headquarters
5161 California Ave Suite 100 Irvine, CA 92617 US
Phone number
+1-909-606-3600
SIC Code
7389 - Business Services, Not Elsewhere Classified
Founded
1999
Employees
10001+

Section iconFunding & Financials

  • $725M

    Alorica has raised a total of $725M of funding over 2 rounds. Their latest funding round was raised on Apr 20, 2023.

  • $1B

    Alorica's revenue is in the range of $1B

Section iconFunding & Financials

  • $725M

    Alorica has raised a total of $725M of funding over 2 rounds. Their latest funding round was raised on Apr 20, 2023.

  • $1B

    Alorica's revenue is in the range of $1B

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