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Insights

AI-Powered CX Solutions Genesys specializes in AI-powered customer experience solutions, including virtual agents and empathy detection tools. This expertise positions the company well to cater to businesses seeking innovative CX enhancements.

Strategic Partnerships Genesys has formed strategic partnerships with organizations like Pluxee Group and Coveo Solutions Inc. These collaborations open doors for cross-selling opportunities and expanding the reach of Genesys' solutions.

Recent Product Launches With recent launches like Genesys Copilots and Virtual Agents, Genesys showcases a commitment to cutting-edge technology. Sales teams can leverage these new offerings to engage prospects looking for modern CX solutions.

Global Presence Operating in over 100 countries, Genesys has a substantial global presence. This broad reach presents an opportunity for sales professionals to tap into diverse markets and cater to an international client base.

Financial Health and Funding With revenues estimated at $1 billion and funding of $580 million, Genesys showcases financial stability. This financial health can instill confidence in potential customers regarding Genesys' ability to deliver long-term value.

Genesys Tech Stack

Genesys uses 8 technology products and services including Atlassian, Sprinklr, Amazon DynamoDB, and more. Explore Genesys's tech stack below.

  • Atlassian
    Application Development & Management
  • Sprinklr
    Customer Experience Management
  • Amazon DynamoDB
    Database
  • Infoblox
    Domain Name Services
  • NetSuite
    E-commerce
  • Cvent
    Event Management
  • Juniper Networks
    IT Infrastructure & Operations Management
  • iOS
    Programming Languages

Media & News

Genesys's Email Address Formats

Genesys uses at least 1 format(s):
Genesys Email FormatsExamplePercentage
first.last@genesys.comJohn.Doe@genesys.com
91%
flast@genesys.comJDoe@genesys.com
8%
first.middle@genesys.comJohn.Michael@genesys.com
0%
firstl@genesys.comJohnD@genesys.com
1%

Frequently Asked Questions

Where is Genesys's headquarters located?

Minus sign iconPlus sign iconGenesys's main headquarters is located at 1302 El Camino Real Menlo Park, CA 94025 US. The company has employees across 6 continents, including North AmericaAsiaEurope.

What is Genesys's phone number?

Minus sign iconPlus sign icon You can contact Genesys's main corporate office by phone at +1-650-466-1100. For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Genesys's stock symbol?

Minus sign iconPlus sign iconGenesys is a publicly traded company; the company's stock symbol is CEGE.

What is Genesys's official website and social media links?

Minus sign iconPlus sign iconGenesys's official website is genesys.com and has social profiles on LinkedIn.

How much revenue does Genesys generate?

Minus sign iconPlus sign icon As of June 2024, Genesys's annual revenue reached $501B.

What is Genesys's NAICS code?

Minus sign iconPlus sign iconGenesys's NAICS code is 511210 - Software Publishers.

How many employees does Genesys have currently?

Minus sign iconPlus sign iconAs of June 2024, Genesys has approximately 8K employees across 6 continents, including North AmericaAsiaEurope. Key team members include Chief Executive Officer: C. M.Chief Executive Officer: L. P.Chief Information Security Officer: J. C.. Explore Genesys's employee directory with LeadIQ.

What industry does Genesys belong to?

Minus sign iconPlus sign iconGenesys operates in the Software Development industry.

What technology does Genesys use?

Minus sign iconPlus sign iconGenesys's tech stack includes AtlassianSprinklrAmazon DynamoDBInfobloxNetSuiteCventJuniper NetworksiOS.

What is Genesys's email format?

Minus sign iconPlus sign iconGenesys's email format typically follows the pattern of . Find more Genesys email formats with LeadIQ.

How much funding has Genesys raised to date?

Minus sign iconPlus sign icon As of June 2024, Genesys has raised $580M in funding. The last funding round occurred on Dec 06, 2021.
Genesys

Genesys

Software DevelopmentCalifornia, United States5001-10000 Employees

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experiences at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit www.genesys.com.


Genesys recruiters will never ask for sensitive personal or financial information during the application phase. Initial inquiries might come through LinkedIn, but all communication thereafter is through an official Genesys portal. Continue to stay alert and safe.

Section iconCompany Overview

Headquarters
1302 El Camino Real Menlo Park, CA 94025 US
Phone number
+1-650-466-1100
Website
genesys.com
Stock Symbol
CEGE
NAICS Code
511210 - Software Publishers
Employees
5001-10000

Section iconMedia & News

Section iconFunding & Financials

  • $580M

    Genesys has raised a total of $580M of funding over 5 rounds. Their latest funding round was raised on Dec 06, 2021.

  • $1B

    Genesys's revenue is in the range of $1B

Section iconFunding & Financials

  • $580M

    Genesys has raised a total of $580M of funding over 5 rounds. Their latest funding round was raised on Dec 06, 2021.

  • $1B

    Genesys's revenue is in the range of $1B

Company Leadership

Employee Directory

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